Saturday 22 June 2013

Office 2010 Icons blank.

So, we were facing issues with some of our domain users losing permissions on their C: drives, and when we re-added their permissions were faced with the annoying side effect of all their office icons going blank and reflecting windows default icons.Rebuilding the icon cache did not help them in this instance.

So i found that the C:\Windows\installer folder was getting flushed every time the permissions were reset:

to fix this:

1: The installer folder is hidden by default to unhide it: Open C:\Windows, click on organize -- folder options -- view -- and uncheck  "Hide Protected operating system files"
click Show hidden files and hit OK.

2: Download the archive from here:
https://www.dropbox.com/s/ltm1f7znmdpvsxr/%7B90140000-0011-0000-0000-0000000FF1CE%7D.zip
and drag and drop its contents into the folder C:\Windows\installer (Very inportant-->" the whole folder in the archive should be dragged and dropped, not the files within the folder ")

3: Log out and log back in and your office 2010 icons should come back.

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